To our valued guests:
As the novel coronavirus (COVID-19) begins to have an increased impact in our community, I felt it was important to connect with you directly to share more about the steps we are taking to help keep our guests and team members safe and healthy.
Our thoughts and prayers go out to all those affected by COVID-19 around the world. The health and safety of our guests and team members has always been and will continue to be our top priority.
For the last several decades, we have employed an all-star housekeepers who clean and sanitize our guest rooms and waiting areas throughout the week. In recent weeks, we have increased the frequency of this daily cleaning and have also enhanced the nightly deep cleaning of our facilities, including sanitizing high touch areas such as keyboards, telephones, guest common areas and other high touch areas.
We have also added additional hand sanitizer and cleansing wipes in our facilities for use by both our team members and guests. We are also ensuring our team has the information they need to stay healthy and mandated them to stay home if they aren’t feeling well. All of these practices are informed by guidance from the CDC, WHO and the department of health.
Based on the guidance we have received from these organizations, our own preparedness, and the current state of our operations, we remain open for business and our team stands ready to serve you.
In response to the conovirus, we have taken additional measures.
Motel associates – and their own health, safety and knowledge – are essential to an effective cleaning program. Here are some ways we’re supporting them:
Hand Hygiene: Proper and frequent handwashing is vital to help combat the spread of viruses. In our daily meetings, our teams reminded that cleanliness starts with this simple act. It’s important for their health and that of our guests.
Our motel use cleaning products and protocols which are effective against viruses.
Guests’ rooms: we use cleaning and disinfecting products to clean rooms after guests departure ad before the next guest arrives with particular attention paid to high touch items.
Public Spaces : We have increased the frequency of cleaning our public areas (including lobby, door handles, key cards etc) and have continued the use of hospital grade disinfectant.
If you have any further questions or concerns, you may use the chat box, or call us directly at 541-888-4041.